Gala Casino Review

Rate it! (60)

4.8

Review of Gala Casino London with details on their games, bonuses, payment methods and customer service. Honest reviews from Freetips.com.

100 Free Spins + £50 Bonus

Spend £20 to claim £50

18+. New customers only. Deposit/spend £20, get £50 bonus + 100 Free Spins. 35x Wag on Bonus. 10x Wag on Free Spins winnings. Free Spins valid on selected games. 7 days to claim, 7 days to wager. Payment restrictions & T&Cs apply.

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Introduction

Launched in 2008, Gala Casino is a well-established online casino. Part of the Gala Coral Group, the site is a Playtech casino offering a good variety of slots, live dealer titles, Slingo, and Scratch cards. There are regular tournaments, and members are part of the Gala Rewards Scheme. 

Software

Gala is a Playtech and sister company Vikings casino. However, the brand has also partnered with around a dozen other developers. Other operators include: 
 
  • Play’nGO
  • NEXTGEN
  • Pragmatic Play 
  • Ash Gaming
  • Triple Edge Studios
  • Gameburger Studios 
  • Just For The Win
  • ALL41 Studios
  • SunFox Games
  • Rarestone Gaming

Games

The casino offers hundreds of top slots, including exclusives, jackpots and Megaways. Top titles include: 

  • Fishin’ Frenzy The Big Catch
  • Rainbow Riches Pick ‘n’ Mix
  • Big Banker
  • Starburst
  • Wolf Gold
  • The Goonies Return
  • Diamond Mine Extra Gold Megaways
  • Rich Wilde and the Book of Dead
  • Book of Ra Deluxe
  • Eye of Horus

Other games include digital card and dice games such as Frankie Dettori’s Jackpot Roulette, Blackjack Surrender, and First Person Craps. You’ll find video pokers such as Deuces Wild and Aces and Faces Multi-hand. More than a handful of Slingo games and Scratch cards are also available to play.

Live Casino


The live casino is divided into five sections, including Live Roulette, and Live Poker. Each is well-stocked with top titles such as Mega Fire Blaze Roulette, Lightning Blackjack, Extreme Texas Hold’em and Prestige Baccarat. There are several live game shows to choose from, including Adventures Beyond Wonderland, Crazy Time, Money Drop Live, Spin a Win, and Deal or No Deal Live. 

Security and Licenses

Gala Casino is owned and operated by LC International. The site is licensed and regulated by the Gibraltar Gambling Commissioner and, in Great Britain, by the UK Gambling Commission. All games use the Playtech Random Number Generator (RNG) and are certified fair by independent testing. 128-bit SSL encryption protects personal information and ensures financial transactions are safe and secure.    

App / Mobile Use

You can access the mobile casino via QR code, or text. You can also load the mobile version through a compatible browser, such as on a smartphone or tablet. You can then access the available games, support and information via iOS or Android.    

Customer Support

If you have any problems, you can contact the customer support team 24/7 via:

  • Live Chat: Available 24/7 in English to registered members
  • Email: Via online contact form for members

Clicking on ‘Help & Contact’ will take you to an FAQs section separated into useful categories such as ‘Deposit’ and ‘Unable to Play’.  You can also follow the brand on Facebook and Twitter.

Payment Options

You can deposit and withdraw using a range of payment methods such as debit cards, e-wallets, fast bank transfers, and mobile payments. There are no cryptocurrencies accepted at the time of writing. Payment options include:

  • Visa
  • MasterCard
  • Maestro
  • Fast Bank Transfer 
  • PayPal
  • Skrill
  • Skrill 1-Tap
  • Paysafecard
  • Promo code
  • ecoPayz
  • Clickandbuy
  • Apple Pay

Hits

  • Established brand
  • Good game selection

Misses

  • UK focussed

Conclusion

For such an established site, there are a few issues with Gala Casino. There are many country restrictions but then, the site is predominantly targeting UK players.  Although there is a rewards scheme and tournaments to earn potential bonuses, the welcome offer is the only other promotion. 

Gala Casino Information

Currency:
    British Pounds Sterling, Euros, US Dollars
Languages:
    English
Parent Company:
    Gala Coral Group Ltd. Casinos
Licensed/Regulated by:
    UK Gambling Commission, Gibraltar Regulatory Authority
VIP Program:
    Yes
Customer Support:
    Support Mail: customer.services@galacasino.co.uk, Support Phone: 0800 294 7 294
Software:
    NetEnt, Microgaming, Playtech, IGT, Inspired, NextGen Gaming
Deposit Methods:
    Neteller, Skrill, Paypal, EcoPayz, Maestro, MasterCard, Paysafe Card, Visa, Visa Debit
Established in:
Live chat:
    Yes
Withdrawal Methods:
    Paypal, Direct Bank Transfer, Skrill, Neteller, ECO Card, Maestro, MasterCard, Visa, Visa Debit
Game Type:
    Slots, Blackjack, Roulette, Live Dealer, Craps, Pai Gow Poker, Video Poker, Video Poker, Casino Hold 'em, Caribbean Stud Poker
Manual Flushing:
    No
Casino Type:
    Download, Instant Play, Mobile
Affiliate Program:
    Gala Partners

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100 Free Spins + £50 Bonus

Spend £20 to claim £50

18+. New customers only. Deposit/spend £20, get £50 bonus + 100 Free Spins. 35x Wag on Bonus. 10x Wag on Free Spins winnings. Free Spins valid on selected games. 7 days to claim, 7 days to wager. Payment restrictions & T&Cs apply.

Claim your Gala Casino Bonus

Rate it! (60)

4.8
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